Flight Sim Tech Support

Get expert help setting up, troubleshooting, or buying a flight simulator.

Which flight sim yoke is the best? Do I need rudder pedals? What graphics card will be enough to run MSFS2020? Is VR worth it?

If you don’t yet have a flight simulator and want some help to purchase the best software/hardware for your specific needs, don’t worry. Our flight sim setup experts can help guide you both before and after you make this important purchase.

If you already have a simulator but are looking for help resolving a technical issue or simply optimizing your setup, we can provide support using screen sharing software to assist you.

Our primary flight sim tech support specialist is a pilot and engineer with hands-on experience with an extensive variety of sim hardware and software (including Honeycomb products, X-Plane, FS2020, and a variety of VR devices).

For more information about our services, email us at info@flightsimcoach.com or call/text +1 917-740-7657‬.

Pre-Purchase Consult – $75 flat fee

Talk for 30 minutes with our flight simulator expert about your needs and budget. Within 24 hours after your call, you will receive a complete shopping cart of everything you need to purchase, saving you hours of research, deliberation, and stress.

Flight sim setup and tech support – $80/hour

We can help you efficiently set up and troubleshoot your flight simulator — including assisting with software/add-on installation, flight control calibration, button assignments, and more.

Flight sim setup and tech support

We can help you efficiently set up and troubleshoot your flight simulator – including assisting with software/add-on installation, flight control calibration, button assignments, and more.

Please fill out the below form and we will provide scheduling and pricing info. We can sometimes schedule a support session within 24 hours depending on your specific needs. Get in touch so we can help you fly your sim ASAP!

    Which simulator(s) do you need help with?

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    About our flight simulator specialist


    “I have been so frustrated trying to set up peripherals and settings for MSFS 20 and I was about to stop using MSFS 20! However, in an hour Ben had resolved my issues and I was able to take off, fly and land single eng., single complex, twin and Citation jet !!! Ben gave me many helpful tips and resources for Sectional and IFR charts and a 1 page list of keyboard shortcuts. I highly recommend the process established by FlightsimCoach. It is well organized, staffed with highly qualified professionals well versed in Flight Sim technology. I will definitely use Ben again off additional assistance and training as needed.”

    — John T.
    Flight Simulation Enthusiast

    “Ben was amazing. Although my iMac has limitations which prevent 100% performance with X-Plane, he found a method to give me the best results possible. I will be scheduling another appointment with Ben in the next few weeks to answer any questions which arise as I continue to use the X-Plane program and my Honeycomb hardware. I couldn’t have been more pleased.”

    — Al Francis
    Retired airline pilot

    “It was a great session. Ben knew exactly what to do to setup the flight sim components. Couldn’t have asked for better. Great job.”

    — James
    Student Pilot

    “Ben was worth every penny. If any X12 MacOS user is having difficulty give him a shout. You’ll be up and running in no time at all.”

    — Tony
    Commercial pilot/CFI

    “Ben was able to get all of my custom ortho scenery packs working. I have a Mac M1 and it is a little more work for Ben but he fixed everything. He also showed me how to use WED [WorldEditor]. I am now able to build my own airports, neighborhoods, Helipads etc.”

    — Jim
    Flight Simulation Enthusiast

    “Ben’s specialist knowledge of flight sims is impressive. He solved all my problems that could be solved remotely, quickly, efficiently and with enormous patience. Complex flight sims being what they are I just know that there will be problems in the future, and it is good to know Ben is out there, able to take over my screen to get things flying again.”

    — Alan H.
    Flight Simulation Enthusiast

    “Absolutely fantastic and solved many of my challenges in the time we had allotted. Great value, very much appreciate it.”

    — Michael McCauley
    Private Pilot

    “Ben was pleasant, efficient, and knowledgeable. He was able to resolve the issues I needed help with. Great experience. Thank you!”

    — Clint
    Flight Simulation Enthusiast

    “Very friendly, knowledgeable and helpful!”

    — Allen Dunn
    Private Pilot

    “WELL WORTH THE MONEY. After a brief conversation with Ben, I felt he knew exactly what I was trying to accomplish. I spent over 7 hours trying to get my system right, to no avail. Within 30 minutes, Ben had my system up and running better than I expected. Ben knew I was an actual student pilot on a Cessna 172. He configured the controls to work just as a 172 would. I don’t know how often I said “Wow!” when Ben showed me new items.”

    — James S.
    Student Pilot

    “Ben is a very knowledgeable and patient person. He quickly diagnosed the issue, which allowed me to start using my flight simulator. Thank you Ben!”

    — Salvador
    Student Pilot

    “Finally found someone that could get me up and flying again. Great that they can remotely get on your computer and get you back in the air. I appreciate it very much. If you have a problem with Flt Sim 2020 don’t hesitate to contact these folks.”

    — William
    Flight Simulation Enthusiast

    “Your program is outstanding, Ben was very punctual, friendly, and easy to understand. He obviously knows how to program computers. I appreciate the time he took with me.”

    — Gordon R.
    Flight Simulation Enthusiast

    “Ben Myburg was the answer to all of my problems with my sim. A super professional that planned out the solution to a perfect setup. The ability for a pro to get inside my sim and optimize my needs was the key.”

    — Preston Root
    Private Pilot

    “He was a great help in adjusting my system to its maximum potential, and gave me a better understanding of simulation in general, and how to advance to a more robust system when the time comes. Thank you again for your help!”

    — William M.
    Student Pilot

    “Thanks Ben, Appreciate the support! As a rookie in the flight sim world, Ben was an excellent resource to fine-tune my Windows PC and VR headset to the optimal settings. “

    — Doug B.
    Flight Simulation Enthusiast

    “Very informative and precise. Took the guesswork out of what I needed to advance my hardware for my Flight Sim.”

    — Paul
    Student Pilot

    “Ben was excellent – knows his stuff and helped me identify it was my VR headset that needs an upgrade not my PC or software settings. He was first class. Many thanks.”

    — Ben C.
    Private Pilot

    “Without Ben’s help, I could not even come close to using the full potential of the systems that were available to me. Looking forward to the challenging flights ahead.”

    — Stephen K.
    Private Pilot

    Ben Myburgh

    ‣ Flight Sim setup and support consultant
    ‣ FAA COMMERCIAL PILOT, Single/Multi-Engine Land and Single-Engine Sea
    ‣ FAA Cfi/CFII/MEI (CERTIFIED FLIGHT INSTRUCTOR, instrument, and multi-engine)

    About me

    I’m a long-time flight sim user with extensive hands-on experience with a wide range of flight simulation hardware and software. I can help you build a flight simulator setup that fits your goals and budget.

    I own an engineering consulting company and have extensive flight experience. I started flying as a junior in high school and went to ATP Flight School to become a CFI, CFII, and MEI.

    I also started a flight school which I grew to become one of the largest ones in Tennessee. During that time, I was able to attain approximately 3000 flight hours in a wide variety of aircraft, from float planes to business jets. I have experience with tailwheel and high-performance aircraft, as well as flying aerobatics and into grass strips.

    VR (Virtual Reality) has been a focal point of my recent work, and one of my recent projects is the flight simulator system for the Red Bull Air Race, which allows the flight controls of an actual aircraft to be used as a USB input with flight simulator programs like X-Plane or MFS2020.

    Flight sim software experience: X-Plane, Microsoft Flight Simulator 2020 (MSFS), AeroFly FS2, Prepar3D, FlightGear, DCS, Air Manager

    Flight sim hardware experience: Honeycomb, Logitech / Saitek, CH Products, Thrustmaster, Gleim, Redbird, Turtle Beach, Arduino Based (MobiFlight, FreeJoy, etc), Various VR devices

    Home airport: KDYB (Summerville Airport, South Carolina, USA)

    Time zone/general availability: 7 AM – 6 PM eastern time (Monday – Friday)

    Languages: English and Afrikaans