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Flight Sim Tech Support

Get expert help with your flight simulator.

We can provide remote support (using screen share software) to help you set up your simulator or resolve technical issues.
 

Our sim support specialists are pilots/CFIs with hands-on experience with an extensive variety of sim hardware and software. This includes Honeycomb products, X-Plane, MSFS, and VR devices.

A person using a home flight simulator with a flight instructor.
For more information about our services, email us at info@flightsimcoach.com or call/text +1 917-740-7657‬.

Pre-Purchase Consult – $75 flat fee

Talk for 30 minutes with our flight simulator expert about your needs and budget. Within 24 hours after your call, you will receive a complete shopping cart of everything you need to purchase, saving you hours of research, deliberation, and stress.

Flight sim setup and tech support – $80/hour

We can help you efficiently set up and troubleshoot your flight simulator — including assisting with software/add-on installation, flight control calibration, button assignments, and more.

Flight sim setup and tech support

We can help you efficiently set up and troubleshoot your flight simulator – including assisting with software/add-on installation, flight control calibration, button assignments, and more.

Please fill out the below form and we will provide scheduling and pricing info. We can sometimes schedule a support session within 24 hours depending on your specific needs. Get in touch so we can help you fly your sim ASAP!

    Which simulator(s) do you need help with?

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    Flight sim setup and tech support (starting at $70/hr)

    We can help you efficiently set up and troubleshoot your flight simulator – including assisting with software/add-on installation, flight control calibration, button assignments, and more.

    Please fill out the form at the below link and we will provide scheduling and pricing info. We can sometimes schedule a support session within 24 hours depending on your specific needs. Get in touch so we can help you fly your sim ASAP!

    Our Services:

    We're experienced with:

    Note: We are not associated with and we are not official services providers of any of the companies/products listed above. Our coaches provide assistance based on our years of hands-on experience with flight sim hardware/software. For official support, you are encouraged to directly contact the relevant software developer/manufacturer.

    Testimonials

    “Patrick was very helpful and went out of his way to ensure that I was setup and ready to fly msfs and xplane 12 on my system. There were many extra pointers and additions he gave me that were valuable. It was a pleasure working with Patrick. Highly recommend him.”

    — Jamil Tejpar
    Flight Simulation Enthusiast
    (07/31/2023)

    “Setup worked well! Now I have to learn XPlane. Nick was great, with a lot of patience with the 3 aircraft we needed to set up. We will be working together again.”

    — Jay C.
    Sim Pilot
    (07/24/2023)

    “I firmly believe I have saved myself over 100 hours of frustration. Very Informational. Excellent coach.”

    — Jesse
    Flight Simulation Enthusiast
    (07/21/2023)

    “Patrick Kotyuk has been great. I’m old and not so great with technology, but he is a wizard with the sim and with suggestions for flying. I hope to stay with him until I have a ppl.”

    — Ed Stapleton
    Student Pilot
    (07/14/2023)

    “Exactly what I needed! I learned so much due to Patrick’s exceptional expertise about optimizing settings for X-Plane and MS FS2020. Patrick was very nice, knowledgeable and just a great guy. I’m upgrading my setup so will continue to take advantage of this service. Thanks Patrick and Flight Sim Coach! So grateful that Flight Sim Coach is available.”

    — Anne C.
    Sim Pilot
    (07/02/2023)

    “I have been so frustrated trying to set up peripherals and settings for MSFS 20 and I was about to stop using MSFS 20! However, in an hour Ben had resolved my issues and I was able to take off, fly and land single eng., single complex, twin and Citation jet !!! Ben gave me many helpful tips and resources for Sectional and IFR charts and a 1 page list of keyboard shortcuts. I highly recommend the process established by FlightsimCoach. It is well organized, staffed with highly qualified professionals well versed in Flight Sim technology. I will definitely use Ben again off additional assistance and training as needed.”

    — John T.
    Flight Simulation Enthusiast
    (05/10/2023)

    “Ben was amazing. Although my iMac has limitations which prevent 100% performance with X-Plane, he found a method to give me the best results possible. I will be scheduling another appointment with Ben in the next few weeks to answer any questions which arise as I continue to use the X-Plane program and my Honeycomb hardware. I couldn’t have been more pleased.”

    — Al Francis
    Retired airline pilot
    (03/03/2023)

    “It was a great session. Ben knew exactly what to do to setup the flight sim components. Couldn’t have asked for better. Great job.”

    — James
    Student Pilot
    (03/05/2023)

    “Ben was worth every penny. If any X12 MacOS user is having difficulty give him a shout. You’ll be up and running in no time at all.”

    — Tony
    Commercial pilot/CFI
    (02/28/2023)

    “Ben was able to get all of my custom ortho scenery packs working. I have a Mac M1 and it is a little more work for Ben but he fixed everything. He also showed me how to use WED [WorldEditor]. I am now able to build my own airports, neighborhoods, Helipads etc.”

    — Jim
    Flight Simulation Enthusiast
    (02/19/2023)

    “Ben’s specialist knowledge of flight sims is impressive. He solved all my problems that could be solved remotely, quickly, efficiently and with enormous patience. Complex flight sims being what they are I just know that there will be problems in the future, and it is good to know Ben is out there, able to take over my screen to get things flying again.”

    — Alan H.
    Flight Simulation Enthusiast
    (01/24/2023)

    “Absolutely fantastic and solved many of my challenges in the time we had allotted. Great value, very much appreciate it.”

    — Michael McCauley
    Private Pilot
    (12/20/2022)

    “Ben was pleasant, efficient, and knowledgeable. He was able to resolve the issues I needed help with. Great experience. Thank you!”

    — Clint
    Flight Simulation Enthusiast
    (12/20/2022)

    “Very friendly, knowledgeable and helpful!”

    — Allen Dunn
    Private Pilot
    (12/15/2022)

    “WELL WORTH THE MONEY. After a brief conversation with Ben, I felt he knew exactly what I was trying to accomplish. I spent over 7 hours trying to get my system right, to no avail. Within 30 minutes, Ben had my system up and running better than I expected. Ben knew I was an actual student pilot on a Cessna 172. He configured the controls to work just as a 172 would. I don’t know how often I said “Wow!” when Ben showed me new items.”

    — James S.
    Student Pilot
    (12/16/2022)

    “Ben is a very knowledgeable and patient person. He quickly diagnosed the issue, which allowed me to start using my flight simulator. Thank you Ben!”

    — Salvador
    Student Pilot
    (12/12/2022)

    “Finally found someone that could get me up and flying again. Great that they can remotely get on your computer and get you back in the air. I appreciate it very much. If you have a problem with Flt Sim 2020 don’t hesitate to contact these folks.”

    — William
    Flight Simulation Enthusiast
    (11/30/2022)

    “Your program is outstanding, Ben was very punctual, friendly, and easy to understand. He obviously knows how to program computers. I appreciate the time he took with me.”

    — Gordon R.
    Flight Simulation Enthusiast
    (11/29/2022)

    “Ben Myburg was the answer to all of my problems with my sim. A super professional that planned out the solution to a perfect setup. The ability for a pro to get inside my sim and optimize my needs was the key.”

    — Preston Root
    Private Pilot
    (07/15/2022)

    “He was a great help in adjusting my system to its maximum potential, and gave me a better understanding of simulation in general, and how to advance to a more robust system when the time comes. Thank you again for your help!”

    — William M.
    Student Pilot
    (07/02/2022)