Flight Sim Tech Support

Get expert help with your flight simulator.

We can provide remote support (using screen share software) to help you set up your simulator or resolve technical issues.

Our sim support specialists are pilots/CFIs with hands-on experience with an extensive variety of sim hardware and software. This includes Honeycomb products, X-Plane, MSFS, and VR devices.

A person using a home flight simulator with a flight instructor.
For more information about our services, email us at info@flightsimcoach.com or call/text +1 917-740-7657‬.

Pre-Purchase Consult – $75 flat fee

Talk for 30 minutes with our flight simulator expert about your needs and budget. Within 24 hours after your call, you will receive a complete shopping cart of everything you need to purchase, saving you hours of research, deliberation, and stress.

Flight sim setup and tech support – $80/hour

We can help you efficiently set up and troubleshoot your flight simulator — including assisting with software/add-on installation, flight control calibration, button assignments, and more.

Flight sim setup and tech support

We can help you efficiently set up and troubleshoot your flight simulator – including assisting with software/add-on installation, flight control calibration, button assignments, and more.

Please fill out the below form and we will provide scheduling and pricing info. We can sometimes schedule a support session within 24 hours depending on your specific needs. Get in touch so we can help you fly your sim ASAP!

    Which simulator(s) do you need help with?

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    Flight sim setup and tech support (starting at $70/hr)

    We can help you efficiently set up and troubleshoot your flight simulator – including assisting with software/add-on installation, flight control calibration, button assignments, and more.

    Please fill out the form at the below link and we will provide scheduling and pricing info. We can sometimes schedule a support session within 24 hours depending on your specific needs. Get in touch so we can help you fly your sim ASAP!

    Our Services:

    We're experienced with:

    Note: We are not associated with and we are not official services providers of any of the companies/products listed above. Our coaches provide assistance based on our years of hands-on experience with flight sim hardware/software. For official support, you are encouraged to directly contact the relevant software developer/manufacturer.


    “Really good session with Patrick — really helpful and he knows what he’s doing. Five stars!”

    — Bruce Lymburn
    Cirrus Vision Jet pilot

    “Fantastic! I was a pilot in the real world for 35 years and decided to continue to fly virtually. Nick was the first individual who had a indepth knowledge of computers plus flight simulation. Got my msfs simulator back in tip top shape! Well worth the $$”

    — James Farmer
    Former Pilot

    “Time well spent. The information I got from Nick will safe me a ton of wasted time and frustration .
    He solved or showed me how to solve the problems I was having.
    Will schedule additional time in the future.”

    — Grayson Evans
    Flight Instructor

    “Absolutely brilliant service from Nick. He sorted out the issues I was having with XPlane and Real Sim Gear and everything is working great now.”

    — Jonathan Tucker
    Instrument-Rated Pilot

    “Patrick solved all the issues that I had with the simulator. He was very knowledgeable and polite;…a true professional.”

    — fernando Martinez
    Student Pilot

    “Patrick did a fantastic job setting up both MSFS and X plane 12! I am new to flight simulators and the settings can be overwhelming.
    We even had plenty of time during the session to fine tune the HP Reverb headset.
    I would definitely recommend Patrick and I will be working with him in the future as well.”

    — Scott M.
    New flight sim user

    “Patrick was once again a true professional and fantastic resource. He had me up and running very quickly. You and your team are superb!”

    — Anon.
    Instrument-Rated Pilot

    “Nick did everything I expected him to accomplish for me.
    He was effective, and knowledgeable.”

    — Emmanuel
    Sim Pilot

    “Patrick helped me configure Air Manager/Pop Out Mgr, Octavi IFR-1 and Honeycomb Bravo (including several profiles). He’s very knowledgeable. I’m pleased with the end result and highly recommend Patrick. Won’t hesitate to sign on with Patrick in the future.”

    — Michael M.
    Flight Simulation Enthusiast

    “Nick Marcantonio AKA “THE WIZARD” Thank You!”

    — David D.
    Pilot/flight instructor

    “In a word, Fantastic! Nick was amazing as he is incredibly knowledgeable about all things simulator. I plan to continue asking for his guidance on the technical side as I build out my simulator. Great service.”

    — Mike G.
    Flight Simulation Enthusiast

    “Patrick is a great coach, friendly and knowledgeable.
    Definitely made me re-engage with MSFS.
    My settings were all messed up, what he accomplished in an hour would have probably taken me weeks to figure out!”

    — Bas
    Flight Simulation Enthusiast

    “Patrick is just awesome to work with. He is so knowledgeable and patient with me. He has been invaluable in helping me to get my flight simulator set up and getting me the right studying material to help me pass my IFR written test with a 97% score. Without his help, it would have been a much greater struggle to make all of that happen and I can guarantee it wouldn’t have been a 97% score without him. Thanks, Patrick!”

    — Greg Hughes
    Instrument Rating Student

    “Super fast setup of the flight sim. Very knowledgeable instructor. In the time remaining he installed other application that I did not knew about and gave one hour of instrument flight as introduction.”

    — Andres Socarras
    Private Pilot

    “Really pleased with the session I had with Nick!! He was informed, AND Informative as he helped me fine tune my system and set up new highly functional profiles. Looking forward to another session with him if new questions arise down the road.”

    — John N.
    Private Pilot

    “Nick just saved my bacon. I had almost given up hope on ever being able to solve the apparent insurmountable problems I encountered, that is, that is, until I found ‘Flight Sim Coach’ and Nick Marcantonio….thank God! Nick’s computer skills are superb. I struggled for months to get the set up to work and couldn’t. My rating on Nick is 5 star….perhaps 10… Happy Christmas to all and thank you Mike for FlightSimcoach.com.”

    — Dr. Tom
    Ph.D., Retired FAA ATC controller, supervisor, and manager

    “Loved it. I didn’t know that the rudder was way off till Arjun helped me and got it fixed. Got me going in the hanger and better downloads. Every time I get a session, I come to know that I barley scratched the surface of the home sim on my own. Really worth the time.”

    — Tarek Elawa
    Student Pilot

    “High quality feedback on proper configuration and piloting skills while flying in the pattern. Nice tip on adding TrackIR to sim setup.”

    — Rob K.
    Student Pilot

    “Nick knows X-Plane cold and instantly solved my configuration problems. He’s fast and kind, I look forward to IFR training with him.”

    — Bill Moore
    Instrument Rating Student

    “Patrick is great! He was able to help me tune my VR/MSFS2020 so that it works very smoothly. After that, we started working on working on how to set up my in-sim IFR practice. I’m glad I found Flight Sim Coach!”

    — Richard C.
    Instrument Rating Student

    Curtis Wheeler was very helpful. He had all the answers to my questions. Very personable and Knowledgeable. I will be using him in the future.

    — Bill B.
    Instrument-Rated Pilot

    “I am very pleased with what Nick was able to do to get me ready to use MSFS for my instrument training. There was a lot to do to prep my sim and he was quick and very knowledgeable on how to accomplish everything. He went down the checklist I sent and made certain we covered it all. Looking forward to starting the training with him. Highly recommend him and the company. “

    — Mike P.
    Instrument Rating Student

    “Nick was GREAT! He accomplished what Microsoft and the Geek Squad were unable to (Software Installed and working). He also configured system settings as well as yoke and quadrant… I will definitely be booking future sessions with you to continue learning the many skills required to make this a realistic, enjoyable, and rewarding hobby. Thanks again.”

    — Larry K.
    Flight Simulation Enthusiast

    “I learned that there are ways to correct the set up parameters to make the sim respond properly to the many inputs necessary to “fly” the aircraft. And Patrick was extremely experienced, both with the computer and real flying, and was patient and helpful by pointing out where to change the set up of the program.”

    — John
    Flight Simulation Enthusiast

    “Patrick has been absolutely amazing. Extremely helpful. I was so frustrated with the sim and almost scrapped it. Level of frustration has diminished considerably. Thanks Patrick”

    — Gib Goodrich
    Instrument Rating Student

    “Loved it. My sim coach was very patient with me.

    This saved me weeks of playing around to set up the sim for training mode, not playing mode.

    Very experienced sim coach. Was able to guide me through correct settings of the hardware attached.

    Now its getting a lot easier every time I log back in.

    It really helps a lot to train on the maneuvers in between the actual flight classes. No time wasted in the air.”

    — Tarek Elawa
    Student Pilot

    “David was very personable and knowledgeable. I thoroughly enjoyed the call and am very pleased with his creation of a new Air Manager panel for me. Very worthwhile and efficient use of time. I would have taken many days to even come close to figuring out what he did for me in 90 minutes, which includes explaining what he was doing and how he was doing it. Everything from choosing an instructor, to scheduling the call, to using Zoom was very easy. Glad I found this service.”

    — Ed Roberts
    Flight Simulation Enthusiast

    “Everything was perfect. From a last minute request I had that was accepted and with a smile on top of it. Patrick was very easy to understand and gave me answers to my needs on top of setting up a better graphic configuration for me. Can’t wait for the next session.”

    — Robert
    Flight Simulation Enthusiast

    “Patrick was exceptionally patient with me given my hearing problems, being an older senior and lack of computer knowledge. He was extremely efficient and helped correct all my issues with msfs2020 and xplane12 quickly and helped me understand the reasonings behind my issues in the process. Very grateful for his expertise and help.”

    — Frank
    Instrument Rating Student

    “Nick is awesome!! Very intelligent, extremely helpful and patient with a first time Sim Set Up. I look forward to my next lesson.”

    — Philip
    Student Pilot

    “Since this was my first time trying the service, I did not really know what to expect. Patrick was a great coach, and made the time spent enjoyable and educational. It was like talking to a friend that was not only a pilot, instructor, and tech expert, but also an enthusiast that is excited about sims, planes, and flying. As a private pilot who is just now getting into simulators to enhance my own training, I found the time and effort to sign up for session to be an excellent investment, and I look forward to another session with Patrick soon. If anything, the experience was better than I could have reasonably expected!”

    — Tim
    Instrument Rating Student

    “Phenomenal 1-hour Session with Patrick yesterday. That sesh saved me days of struggling to figure out the intricacies of configuring a sim. Patrick was super patient and professional throughout and really took the time to make sure I was set, including emailing me more info to help me continue my journey….I wanted to let you know how much I appreciate your company and outstanding folks like Patrick who are part of it.”

    — Nick De Toustain
    Student Pilot

    “Patrick went above and beyond to fix my MSFS 2020 problems, don’t waist days to read forums to figure out what is wrong with your simulator, just hire flight sim coach and you’ll be good to go in no time. Thank you guys!”

    — Vasi G.
    Flight Simulation Enthusiast

    “I couldn’t have asked for more from Patrick. He’s a great lad with tonnes of knowledge. He had my sim set-up configured and rolling within minutes and then took the time to explain and test and troubleshoot everything. A week later, at my next real-world PPL lesson, my instructor said the difference in my landings was night and day and he sent me for my second solo with full confidence. Thank you, Patrick. I’m sure we’ll work together again. It was a pleasure.”

    — Michael Diggins
    Student Pilot

    “Patrick was phenomenal! He was extremely patient in working through all the configuration issues I’d been experiencing with my new flight sim setup. Now, I’m good to go!”

    — Ray G.
    Instrument Rating Student

    “David did a great job helping with my G1000 NXi panel(s)/Air Manager/Popout Manager configurations. He’s quite knowledgeable, patient and communicates clearly. Will seek him out for future instruction.”

    — Michael M.
    Private Pilot

    “Patrick is awesome, he did everything I requested and more! Very pleased.”

    — Michael Eversman
    Student Pilot

    “Great session, our instructor helped us optimize the graphics settings to get much better framerate.

    Good intro to checklists and starting at the gate as well, wish we had more time!”

    — Adam
    Former private pilot

    “Patrick was very helpful and went out of his way to ensure that I was setup and ready to fly msfs and xplane 12 on my system. There were many extra pointers and additions he gave me that were valuable. It was a pleasure working with Patrick. Highly recommend him.”

    — Jamil Tejpar
    Flight Simulation Enthusiast

    “Setup worked well! Now I have to learn XPlane. Nick was great, with a lot of patience with the 3 aircraft we needed to set up. We will be working together again.”

    — Jay C.
    Sim Pilot

    “I firmly believe I have saved myself over 100 hours of frustration. Very Informational. Excellent coach.”

    — Jesse
    Flight Simulation Enthusiast

    “Patrick Kotyuk has been great. I’m old and not so great with technology, but he is a wizard with the sim and with suggestions for flying. I hope to stay with him until I have a ppl.”

    — Ed Stapleton
    Student Pilot

    “Exactly what I needed! I learned so much due to Patrick’s exceptional expertise about optimizing settings for X-Plane and MS FS2020. Patrick was very nice, knowledgeable and just a great guy. I’m upgrading my setup so will continue to take advantage of this service. Thanks Patrick and Flight Sim Coach! So grateful that Flight Sim Coach is available.”

    — Anne C.
    Sim Pilot

    “Nick was extremely knowledgeable in all areas of flight sim. He’s a true professional and took the time to install, reconfigure, teach, and explain flight sim controls, and software. He is knowledgeable in both DCS and MSFS. It was great to have him as my instructor, and he’s a Navy guy just like I’m and share the same enthusiasm for all things aviation. I’m looking forward to booking another session to continue to learn to fly. Thanks.”

    — Ricardo W.
    Sim Pilot

    “He was quite helpful and knowledgeable. He was also able to send me a couple of [Air Manager] instruments that I couldn’t find available online. Both of which he wrote which was pretty neat!”

    — Pierson
    Private Pilot

    “I have been so frustrated trying to set up peripherals and settings for MSFS 20 and I was about to stop using MSFS 20! However, in an hour Ben had resolved my issues and I was able to take off, fly and land single eng., single complex, twin and Citation jet !!! Ben gave me many helpful tips and resources for Sectional and IFR charts and a 1 page list of keyboard shortcuts. I highly recommend the process established by FlightsimCoach. It is well organized, staffed with highly qualified professionals well versed in Flight Sim technology. I will definitely use Ben again off additional assistance and training as needed.”

    — John T.
    Flight Simulation Enthusiast

    “Ben was amazing. Although my iMac has limitations which prevent 100% performance with X-Plane, he found a method to give me the best results possible. I will be scheduling another appointment with Ben in the next few weeks to answer any questions which arise as I continue to use the X-Plane program and my Honeycomb hardware. I couldn’t have been more pleased.”

    — Al Francis
    Retired airline pilot

    “It was a great session. Ben knew exactly what to do to setup the flight sim components. Couldn’t have asked for better. Great job.”

    — James
    Student Pilot

    “Ben was worth every penny. If any X12 MacOS user is having difficulty give him a shout. You’ll be up and running in no time at all.”

    — Tony
    Commercial pilot/CFI

    ¨Patrick Kotyuk did an excellent job in calibrating my XPlane 12 snd Honeycomb setup! It was money and time very well spent. Flight Sim Coach exceeded my expectation in coordinating the schedule with Patrick. I highly recommend Flight Sim Coach, and Patrick Kotyuk!”

    — Doug Kindred
    Private Pilot

    “Ben was able to get all of my custom ortho scenery packs working. I have a Mac M1 and it is a little more work for Ben but he fixed everything. He also showed me how to use WED [WorldEditor]. I am now able to build my own airports, neighborhoods, Helipads etc.”

    — Jim
    Flight Simulation Enthusiast

    “The coaching session was extremely valuable in configuring my simulated training aircraft setup to perform in a more realistic manner. Also, Patrick was able to resolve an issue I connecting Foreflight and XPlane12. It was an hour of invaluable insights into XPlane12 and its various offerings.”

    — David Jones
    Flight Simulation Enthusiast

    “Ben’s specialist knowledge of flight sims is impressive. He solved all my problems that could be solved remotely, quickly, efficiently and with enormous patience. Complex flight sims being what they are I just know that there will be problems in the future, and it is good to know Ben is out there, able to take over my screen to get things flying again.”

    — Alan H.
    Flight Simulation Enthusiast

    “Absolutely fantastic and solved many of my challenges in the time we had allotted. Great value, very much appreciate it.”

    — Michael McCauley
    Private Pilot

    “Ben was pleasant, efficient, and knowledgeable. He was able to resolve the issues I needed help with. Great experience. Thank you!”

    — Clint
    Flight Simulation Enthusiast

    “Very friendly, knowledgeable and helpful!”

    — Allen Dunn
    Private Pilot

    “WELL WORTH THE MONEY. After a brief conversation with Ben, I felt he knew exactly what I was trying to accomplish. I spent over 7 hours trying to get my system right, to no avail. Within 30 minutes, Ben had my system up and running better than I expected. Ben knew I was an actual student pilot on a Cessna 172. He configured the controls to work just as a 172 would. I don’t know how often I said “Wow!” when Ben showed me new items.”

    — James S.
    Student Pilot

    “Ben is a very knowledgeable and patient person. He quickly diagnosed the issue, which allowed me to start using my flight simulator. Thank you Ben!”

    — Salvador
    Student Pilot

    “He was very helpful in getting my [Air Manager] problem straightened out.”

    — Mark
    Instrument Rating Student

    “Finally found someone that could get me up and flying again. Great that they can remotely get on your computer and get you back in the air. I appreciate it very much. If you have a problem with Flt Sim 2020 don’t hesitate to contact these folks.”

    — William
    Flight Simulation Enthusiast

    “Your program is outstanding, Ben was very punctual, friendly, and easy to understand. He obviously knows how to program computers. I appreciate the time he took with me.”

    — Gordon R.
    Flight Simulation Enthusiast

    “Ben Myburg was the answer to all of my problems with my sim. A super professional that planned out the solution to a perfect setup. The ability for a pro to get inside my sim and optimize my needs was the key.”

    — Preston Root
    Private Pilot

    “He was a great help in adjusting my system to its maximum potential, and gave me a better understanding of simulation in general, and how to advance to a more robust system when the time comes. Thank you again for your help!”

    — William M.
    Student Pilot

    “Thanks Ben, Appreciate the support! As a rookie in the flight sim world, Ben was an excellent resource to fine-tune my Windows PC and VR headset to the optimal settings. “

    — Doug B.
    Flight Simulation Enthusiast

    “Very informative and precise. Took the guesswork out of what I needed to advance my hardware for my Flight Sim.”

    — Paul
    Student Pilot

    “Ben was excellent – knows his stuff and helped me identify it was my VR headset that needs an upgrade not my PC or software settings. He was first class. Many thanks.”

    — Ben C.
    Private Pilot

    “Without Ben’s help, I could not even come close to using the full potential of the systems that were available to me. Looking forward to the challenging flights ahead.”

    — Stephen K.
    Private Pilot
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